Like a regular morning, today I put the clothes today in the washing machine and pressed start. It was not turning on. I checked the switch, which was way dusty as it was in the utility area facing the road. I couldn’t figure out the red light was on or off. Earlier this week, another heater switch in the bathroom had to be replaced so it could be this switch now which is at fault. I opened an adda ticket saying switch is not working.
After few minutes, an idea came to my mind. I can check whether the plug point is working or not. I couldn’t drag the washing machine inside so I got the multi plug point bar from my bedside and checked whether my phone charger is working in here or not. Yes it works! :O I ran to close the adda ticket because on a lucky day, the electrician can come within half hour in this society after posting the complaint! I concluded that plug is indeed working and now washing machine is at fault.
I searched Google for customer care for Whirlpool company, called them on the toll free number, raised the issue saying front panel is not working. I was very helpful to the customer care person by saying the issue summarised as “start button not working. That’s all is the issue”. They were very actively responding to my complaints saying that the technician will be there today itself! Wow! What a day. I thought the husband was way too lucky to have such a proactive wife.
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